Customer Solution Center Service Representative II
L.A. Care Health PlanLos Angeles, California, United States
Posted January 24, 2026
50016 - 75324 USD
Full Time
About the Company
L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents.
Job Description
L.A. Care Health Plan is seeking a Customer Solution Center Service Representative II to assist with customer inquiries, resolve issues, and perform various administrative tasks in a healthcare environment.
Requirements
- At least 1 year of customer service call center experience in a healthcare environment
- Data entry experience with ability to type a minimum of 40 wpm
- Knowledge of medical terminology
- Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities
- Ability to answer a high volume of calls
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)