L1- Technical Support Engineer

Kaseya is a leading provider of IT infrastructure and security management solutions. We are hiring a Technical Support Engineer - L1 to enhance our global support team and provide exceptional customer service to our customers.

Requirements

• Excellent knowledge of major operating systems
• Familiarity with the OSI model and experience troubleshooting network stack
• Understanding of encryption and certificates
• Basic Windows administration and system log analysis
• Ability to read/write SQL
• Experience with antivirus and firewall tools
• Excellent written and verbal communication