V104- Intake Case Coordinator II
Job DuckUnited States • Honduras • El Salvador • Colombia • Chile • Argentina • Peru • Mexico
Posted December 10, 2025
13800 - 14640 USD year
Full Time
About the Company
Job Duck is a lifestyle company that connects job seekers with remote job opportunities and offers a great place to work.
Job Description
Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently.
Requirements
- Contact providers on behalf of clients to request and review outstanding invoices and verify balances
- Coordinate timely follow-ups with stakeholders
- Negotiate with providers on behalf of clients after training period
- Confirm insurance coverage applicability for clients
- Accurately document all findings and interactions in the CRM system
- Participate in daily, weekly, and monthly team meetings
- Maintain professionalism and empathy in all client and provider interactions
- Communicate with multiple providers and consolidate inquiries for efficiency
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance