V104- Intake Case Coordinator

Job Duck is a lifestyle company that connects remote job opportunities with US-based employers. We're looking for an Intake Case Coordinator to join our dynamic team and deliver exceptional client support.

Requirements

• Communicate with multiple providers and consolidate inquiries for efficiency
• Maintain professionalism and empathy in all client and provider interactions
• Participate in daily, weekly, and monthly team meetings
• Negotiate with providers on behalf of clients after training period
• Coordinate timely follow-ups with stakeholders
• Accurately document all findings and interactions in the CRM system
• Confirm insurance coverage applicability for clients
• Contact providers on behalf of clients to request and review outstanding invoices and verify balances

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance