v104 - Case Intake Administrator

Job Duck is seeking a Case Intake Administrator to shape the first impression for potential clients. The ideal candidate will be detail-oriented, have sharp analytical thinking, and excel at communication.

Requirements

• Maintain accurate records in CRM systems
• Accurately record and organize client-provided details
• Schedule consultations with intake attorneys
• Serve as the first point of contact for potential clients
• Manage and execute the client intake process
• Prepare initial case files for review
• Evaluate whether callers meet the firm's criteria for representation
• Conduct intake calls and gather essential case details
• Collaborate with attorneys and team members to ensure a seamless intake process

Benefits

• Great Place to Work Certification
• Remote work opportunities with US-based employers
• Competitive salary and benefits