Customer Support Associate
JikoCharlotte, North Carolina, United States
Posted February 9, 2026
55000 - 75000 USD
Full Time
About the Company
Jiko is a technology platform that combines innovation with the security of a regulated bank, offering a seamless solution for corporate cash management.
Job Description
Join Jiko as a Customer Support Associate and contribute to the growth of a world-class organization that delivers an exceptional customer experience. As the primary point of contact for clients, you will provide timely and high-quality service, resolving issues and collaborating on process improvements.
Requirements
- 2-3+ years of professional experience in customer support or similar roles
- Direct experience in support and account operations for institutional/business clients
- Exceptional communication skills and experience engaging sophisticated customers
- Highly diligent, detail-oriented, and process-driven
- Experience with U.S. financial institutions and regulatory environments