Senior Solutions Engineer
IntercomNew York, New York, United States • United States
Posted November 10, 2025
212750 - 247250 USD year
Full Time
About the Company
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Job Description
Intercom is an AI-first company revolutionizing how customer service is delivered today. We're looking for a Senior Solutions Engineer to join our vibrant Customer Solutions Team, where you'll engage directly with customers, define and demonstrate value, and partner with Product, R&D, and Engineering to ensure customer needs and insights are at the core of our AI powered solutions.
Requirements
- Minimum of 7 years of experience in a technical pre-sales role
- Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
- Ability to solve problems independently while thriving in collaborative team environments
- Proven time management skills in a dynamic team environment
- Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
