Intercom is a leading AI-first customer service platform offering comprehensive solutions for enhancing customer experience, operational efficiency, and business scalability. The company's core products include Fin AI Agent, an AI-driven helpdesk solution, and the Intercom Customer Service Platform, trusted by thousands of support leaders. Founded in 2011 with backing from prominent venture capitalists, Intercom pioneers a new approach to customer service, focusing on innovation and human-quality interactions.
Open Positions
Senior Forward Deployed Engineer
3-6 years of experience in software engineering, interest in AI/ML, strong collaboration skills and ability to prototype and ship software fast
Staff Product Engineer
2+ years of experience as the primary technical leader for a team, experience with Distributed systems, and great people are effective and learn what we use quickly (or introduce us to better ways of working)
Staff Product Engineer
Experience as a primary technical leader, collaboration with product teams, knowledge of programming languages, and experience with Distributed systems
Senior Software Engineer
5+ years of industry experience in software engineering, deep knowledge of programming languages, and experience collaborating with product teams and designers
Technical Recruiter (12 month Contract)
2+ years of technical recruiting experience, strong sourcing and communication skills, and solid understanding of global technical hiring landscape
Principal Engineer
Deep knowledge of a high-level programming language, 2+ years of experience as a primary technical leader, and experience with Distributed systems
Account Manager, Commercial (French Speaking)
2-3 years experience in B2B closing role, 2+ years of SaaS experience, excellent written and verbal communication
Product Engineer
2+ years of industry experience in software engineering, deep knowledge of a high-level programming language, and experience with Distributed systems
Principal Engineer
2+ years of experience as a primary technical leader, deep knowledge of programming languages, and experience with distributed systems
Senior Product Engineer, AI
Strong technical fundamentals, BSc in Computer Science, Maths or Statistics or related discipline, 5+ years of experience shipping high-quality products
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