Senior Forward Deployed Engineer
IntercomSan Francisco, California, United States
Posted March 26, 2025
175750 - 247250 USD year
Full Time
About the Company
Intercom provides a complete Customer Service solution designed to resolve most inquiries without human intervention.
Job Description
Intercom is a company that helps businesses provide incredible customer experiences online. They are leading the market in AI customer service with Fin, a powerful AI customer service agent. The company is looking for a Senior Forward Deployed Engineer to help define and lead the AI revolution for customer service.
Requirements
- Built an exciting SaaS product in previous roles
- Interested in AI/ML
- Strong cross-functional collaboration
- Deep knowledge of a high-level programming language
- Able to prototype and ship software fast
- Proficient using and writing REST APIs
- Strong communicator
- Willing to travel and work on-site with customers
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family