Customer Success Manager (f/m/d) Australia
InstagridQueensland, Australia
Posted November 29, 2025
100000 - 125000 AUD year
Full Time
About the Company
Instagrid is a B Corp-certified company specializing in portable power solutions. Offering innovative products like Instagrid ONE, GO, and LINK, they provide silent, fume-free energy for demanding environments. Key features include single-handed portability, unrivaled power delivery, sustainable battery technology, and reliability in extreme conditions. Instagrid empowers professionals across construction, film, emergency services, and events with efficient, clean power.
Job Description
At Instagrid, we're seeking a Customer Success Manager to support market development and growth in Australia and New Zealand. The role involves onboarding new resellers, supporting partners, engaging with end customers, and ensuring brand presence.
Requirements
- Based in Brisbane, Australia
- Confident communicator in English
- Frequent in-country and occasional international travel expected
- Hands-on, proactive, and able to self-manage while solving problems in real time
- Comfortable working with technical products
- Experience working with distributors, tools, hire companies, or industrial equipment is an advantage
Benefits
- Full-time, permanent position
- Flexible schedule and remote work options
- Electric company car for business and private use
- 30 days of annual leave plus 5 days of special leave and 5 days of parental leave
- Laptop (Mac or Windows) and smartphone (Apple or Samsung)
- Opportunity to join a company at the forefront of innovation
