Customer Success Director
IdeagenSydney, New South Wales, Australia
Posted January 16, 2026
Full Time
About the Company
Ideagen is a software company that provides solutions for regulated industries.
Job Description
Job ID 2026-2694: Lead strategic enterprise partnerships, guide top-tier clients, and drive long-term retention and growth.
Requirements
- Solid experience in customer success, account management, or consulting
- Comfort working with large enterprise clients and multiple stakeholders
- Familiarity with regulated industries like construction, mining, healthcare, education, or government
- Experience using tools like Salesforce, Gainsight, and analytics platforms
- Confident working with enterprise processes like procurement and contract discussions
Benefits
- Benefits and Rewards
