Customer Solutions Specialist

impact.com is the world’s leading commerce partnership marketing platform. As a Customer Solutions Specialist, you will provide world-class customer support, assist clients with platform usage, and troubleshoot technical issues.

Requirements

• 2+ years of experience in Front-End Web Development or Technical Customer Support
• Strong technical troubleshooting skills
• Solid understanding of the Affiliate Marketing ecosystem
• Analytical mindset
• Excellent communication skills
• Highly organized and detail-oriented
• Customer-first approach
• Curious and resourceful

Benefits

• Flexible Working
• Medical Aid and Provident Fund
• Health and Wellness
• A Stake in Our Growth
• Investing in Your Growth
• Parental Support
• Technology Financial Support
• Fitness Club Reimbursement
• Internet Allowance