Customer Success Representative
HR Force InternationalReston, Virginia, United States
Posted October 1, 2025
Full Time
About the Company
Programmers Force is a growing company specializing in software solutions.
Job Description
Programmers Force is seeking a Customer Success Representative with a strong background in RegTech and IDV to support clients after their purchase. The role involves onboarding, adoption, and ensuring client satisfaction with their solutions, with a focus on proactive problem-solving and identifying product improvements.
Requirements
- 2+ years of customer-facing experience in SaaS/FinTech.
- Knowledge of AML/KYC/IDV solutions preferred.
- Strong communication and problem-solving skills.
- Ability to manage multiple clients in a fast-paced environment.
- Customer-first mindset with attention to detail.
