Customer Success Representative
HR Force InternationalVirginia, United States
Posted September 15, 2025
Full Time
About the Company
Programmers Force is a company that supports RegTech and IDV solutions.
Job Description
Programmers Force is seeking a Customer Success Representative specializing in RegTech and IDV to join their growing team. The role focuses on providing post-sales support, onboarding, and ensuring client satisfaction with their solutions. Responsibilities include handling customer inquiries, training, monitoring health, driving adoption, and documenting feedback.
Requirements
- 2+ years of customer-facing experience in SaaS/FinTech
- Knowledge of AML/KYC/IDV solutions preferred
- Strong communication and problem-solving skills
- Ability to manage multiple clients in a fast-paced environment
- Customer-first mindset with attention to detail
