Customer Success Representative

Programmers Force is seeking a Customer Success Representative with RegTech and IDV expertise to support clients post-sales. The role focuses on onboarding, adoption, and satisfaction, with support for key challenges like onboarding, training, monitoring, and feedback. The company offers a growth opportunity within a fast-paced environment.

Requirements

• 2+ years of customer-facing experience in SaaS/FinTech
• Knowledge of AML/KYC/IDV solutions preferred
• Strong communication and problem-solving skills
• Ability to manage multiple clients in a fast-paced environment
• Customer-first mindset with attention to detail