Sales Team Leader

We are looking for a Sales Team Leader to join our team in Pasig, Metro Manila, Philippines. As a Sales Team Leader, you will be responsible for driving daily performance, operational stability, and conversation quality across the team. You will provide direct operational leadership to the Night Shift team, ensure high energy, maximum readiness, and appropriate staffing levels throughout the shift. You will also monitor and manage key performance indicators (KPIs) including Conversion Rate, Average Handle Time (AHT), First Response Time (FRT), and overall adherence to ensure team productivity is maximized.

Requirements

• Minimum 2-3 years of proven experience in a Sales Team Lead or Supervisor role
• Operational acumen with strong understanding of contact center metrics and drivers
• People leadership with ability to motivate, coach, and manage frontline sales agents
• Shift commitment to work a permanent Night Shift schedule
• Tech literacy with high proficiency in CRM software, contact center technologies, and quality monitoring tools
• Industry knowledge with familiarity with web hosting, SaaS, or subscription-based business models

Benefits

• Be part of a global, purpose-driven team building one of the world's most trusted hosting companies
• Fast-paced, agile company with energetic and self-motivated work environment
• Opportunity to work with a dynamic team and contribute to the company's success