Customer Care Representative

We are a fast moving, agile company looking for a Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for handling customer inquiries across phone, chat, email, and ticket channels, providing timely, accurate, and courteous support.

Requirements

• Handle customer inquiries across phone, chat, email, and ticket channels
• Provide timely, accurate, and courteous support
• Build foundational knowledge of web hosting services
• Develop strong communication skills
• Maintain attention to detail and willingness to learn
• Commit to service quality and customer satisfaction

Benefits

• Be part of a global, purpose-driven team
• Fast moving, agile company with energetic and self-motivated team members
• Opportunity to be part of a company building one of the world's most trusted hosting companies