Customer Success Specialist
Hire OverseasPasay, Philippines
Posted October 31, 2025
Full Time
About the Company
A growing health and wellness startup focused on improving children’s gut health.
Job Description
We are seeking a Customer Success Specialist to support a mission-driven startup focused on improving gut health. This role involves providing excellent customer support, tracking feedback, and contributing to product improvements. The position offers a remote setup and a collaborative team environment.
Requirements
- 2+ years of experience in customer service, support operations, or community management (DTC or health brand experience a plus)
- Strong written and verbal communication skills
- Experience with tools like Shopify, Gorgias, Zendesk, or Intercom
- Proactive mindset and comfort working in a fast-paced startup environment
Benefits
- Competitive salary
- Paid Time Off
- Remote work setup
