At Highwoods, our focus is on providing exceptional experiences for everyone involved—our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a truly unmatched work environment.
Requirements
- Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service
- Assist with customer relations opportunities to promote open communication and customer satisfaction
- Help ensure the strong financial performance of the assets within the assigned portfolio
- Assist with researching, preparing, and implementing annual budgets
- Review and code invoices and submit for approval
- Assist with negotiating and managing vendor contracts
- Conduct regular property inspections to prevent problems/identify opportunities
- Adhere to company policies and ensure compliance with OSHA standards, building codes, governmental agency directives
- Assist with review and monitoring of daily work order report and weekly outstanding work order report
- Initiate customer billings as needed
- Help with coordination of customer move-ins and move-outs
- Review and understand leases related to assigned portfolio
- Assist with coordinating customer projects and follow-up on customer work requests
- Identify and implement procedures to minimize insurance risks
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Other benefits