Customer Success Manager
HarveyGermany
Posted July 9, 2025
Full Time
About the Company
Harvey leverages generative AI technology to pioneer the future of professional services with backing from industry giants.
Job Description
Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. The company is scaling quickly and is looking for a Customer Success Manager to help define the future of legal work at top enterprises and leading law firms.
Requirements
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Strategic planning, revenue-based prioritization
- Managing customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
Benefits
- Competitive compensation
- Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
- Be part of building something special as a founding member of our Germany team
