Majors Customer Success Leader
HarveyNew York, New York, United States
Posted October 29, 2025
183000 - 247000 USD year
Full Time
About the Company
Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund. Specializing in professional services, Harvey leverages cutting-edge AI to revolutionize industries such as legal, healthcare, and finance. The company's core value proposition lies in its ability to automate complex tasks, enhance decision-making processes, and drive efficiency through advanced AI solutions.
Job Description
Harvey is transforming legal and professional services with a blend of AI and enterprise solutions. They are hiring a Majors Customer Success Leader to guide a team of experienced Customer Success Managers, focusing on building strong partnerships with high-value clients in the AI/SaaS space. The role emphasizes strategic oversight, executive engagement, and ensuring exceptional outcomes and trust.
Requirements
- 12+ years of experience in Customer Success, Account Management, or Enterprise Relationship Management
- 6+ years leading strategic or enterprise-facing teams
- Proven success managing executive relationships with global enterprise clients
- Exceptional communication and presentation skills
- Strong strategic and analytical thinking
Benefits
- OTE (80/20)
