Support Chat Specialist: Various Shifts, Full time
GivebutterPhilippines
Posted November 24, 2025
1100000 - 1100000 PHP year
Full Time
About the Company
Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better.
Job Description
Givebutter is looking for a Customer Support Chat & Email Specialist with a positive attitude, attention to detail, and the ability to anticipate the needs of our users. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies.
Requirements
- 5+ years of experience as a Live Chat Support Specialist in the tech industry
- 2+ years of remote experience
- Experience handling multiple incoming chat requests simultaneously
- High adaptability and positive attitude in a dynamic environment
- Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion)
- Excellent written and verbal communication skills in English
Benefits
- Remote Work
- Job Security
- Health Insurance
- Holiday Pay
- Performance Bonuses
- PTO
- Additional annual leaves
- Charitable Giving
- Love What You Do