Customer Support Chat Specialist: M - F

Givebutter is a nonprofit fundraising and CRM platform that empowers changemakers to raise more, pay less, and give better. We're looking for a Customer Support Chat Specialist to join our team and support the fundraising efforts of a large and diverse group of NPOs.

Requirements

• 5+ years of experience as a Live Chat Support Specialist in the tech industry
• 2+ years of remote experience
• Experience handling multiple incoming chat requests simultaneously
• High adaptability and positive attitude in a dynamic environment
• Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion)
• Excellent written and verbal communication skills in English

Benefits

• Remote Work
• Job Security
• Health Insurance
• Holiday Pay
• Performance Bonuses
• PTO
• Additional annual leaves
• Charitable Giving
• Love What You Do