UX Design Manager
GenesysToronto, Ontario, Canada
Posted October 27, 2025
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We're looking for a UX Design Manager to lead a team of UX designers and drive UX strategy for our product area.
Requirements
- 5+ years of experience in user experience design
- 1-2 years of experience in a managerial or team lead role
- Expertise in user-centered design and ability to leverage data for informed design decisions
- Strong portfolio showcasing design strategy, user-centered design, and successful project execution
- Familiarity with design and prototyping tools (e.g., Figma)
- Proficiency in collaborative platforms such as Miro and FigJam
- Solid understanding of user research and analytics tools (e.g., Google Analytics, ContentSquare, Maze)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance