Director Solution Consulting UK & I

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We offer great benefits and perks like larger tech companies, but our employees have the independence to make a larger impact on the company and take ownership of their work.

Requirements

• Lead, coach, and inspire a team of Solution Consultants
• Partner with Sales and regional leadership to define and execute go-to-market strategies
• Guide the team as trusted advisors, providing technical expertise and solution insight throughout the sales cycle
• Ensure customer alignment by helping the team design tailored, data-driven solutions
• Strengthen relationships with key customers, partners, and the broader technology ecosystem
• Promote continuous improvement, optimizing processes, tools, and best practices
• Champion innovation, partnering with Product Management and Engineering
• Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting

Benefits

• Competitive salary
• Benefits and perks like larger tech companies
• Opportunity to make a larger impact on the company and take ownership of work
• Reasonable accommodations for employees with disabilities