Director, Professional Services Consulting

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As the Director, Professional Services Consulting, you will lead a dynamic organization that delivers strategic consulting, implementation, and engagement success for our clients.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 8+ years of progressive experience in Professional Services, consulting, or enterprise technology
• Minimum 5 years of people management experience, including leadership in a matrixed organization
• Proven ability to build, scale, and manage high-performing client-facing teams
• Strong business and financial acumen, with experience in project budgeting and profitability management
• Exceptional communication and executive presentation skills
• Demonstrated success in defining and executing strategic growth and customer engagement plans
• Experience within enterprise software or SaaS Professional Services environments
• Ability to travel as required to support business needs

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments