Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As the Director, Professional Services Consulting, you will lead a dynamic organization that delivers strategic consulting, implementation, and engagement success for our clients.
Requirements
- Bachelor's degree in Business, Computer Science, or a related field
- 8+ years of progressive experience in Professional Services, consulting, or enterprise technology
- Minimum 5 years of people management experience, including leadership in a matrixed organization
- Proven ability to build, scale, and manage high-performing client-facing teams
- Strong business and financial acumen, with experience in project budgeting and profitability management
- Exceptional communication and executive presentation skills
- Demonstrated success in defining and executing strategic growth and customer engagement plans
- Experience within enterprise software or SaaS Professional Services environments
- Ability to travel as required to support business needs
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments