Customer Experience Executive (Contract)
Funding Societies | Modalku GroupKuala Lumpur, Kuala Lumpur, Malaysia
Posted November 26, 2025
Full Time
About the Company
Funding Societies | Modalku empowers SMEs in Southeast Asia with digital financing solutions and peer-to-peer lending.
Job Description
Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are looking for a customer-centric teammate with a strong drive for continuous improvement to join our lean and dynamic CX team.
Requirements
- 1 - 2 years experience in Customer Experience or Customer Support
- Fluency in written and spoken English and Malay
- Experience in Excel and report preparation
- Good critical thinking skills, self-motivated, meticulous and able to work independently
- Persuasive and possesses strong inter-personal skills
Benefits
- Flexible paid vacations
- Many other observed holidays by country
- Flexible working
- Health insurance coverage for employees and dependents
- Mental health and wellness initiatives
- Tech support with company laptop and equipment/tools