Support Technician
First FocusCanberra, Australia
Posted October 22, 2025
80000 - 80000 AUD year
Full Time
About the Company
Rated Australia’s #1 Managed Service Provider for Australian businesses with 20-200 staff for 8 years running, here's why: - Everything you need. Our core offering of IT Support and cyber security is backed by a team of over 300 IT professionals that deliver market leading software, AI, public and private cloud, UCaaS, connectivity, and much more. - Everywhere you need us to be. With offices in Sydney, Perth, Adelaide, Melbourne, Brisbane, Canberra, and Auckland - we're ready to help your business scale up. - The best systems and tool. We've built the best customer portal for Australian mid-market businesses. F-Connect makes support easy to access for your team, project management a breeze, and much more… - The best people. Consistently rated one of the best places to work in Australia, our success is built on having the best people offering the best proactive advice. LinkedIn account team: Maddy Mirkovic - Head of Marketing ^MM Melissa Hoarau - Community Manager ^MH Brendan Ritchie - Chief Growth Officer ^BR
Job Description
First Focus, a leading MSP in Australia, is seeking a Support Technician to join their team. This role offers opportunities to work with a variety of systems including desktop, servers, and cloud infrastructure, and provides excellent training and career growth potential. The company prides itself on a collaborative, results-oriented culture valuing curiosity and supporting growth.
Requirements
- Deep knowledge of AD (Azure & on-prem)
- Solid grasp of Windows Server, Exchange, and cloud platforms
- Comfort across the stack—from desktop to firewall, LAN/WAN
- Experience with ticketing systems
- Great comms, attitude, and problem-solving skills
- Driver’s license + car (for onsite missions)
- Prioritize neurodiversity
Benefits
- Up to $80k package
- Training and flexibility
- Hybrid working
- Paid training days
- Exam fees coverage
- Certifications
- Career growth programs
- Mentoring
- Social events
- Neurodiversity support