IT Support Specialist- Tier I
Edge Communications Solutions LLCPlano, Texas, United States
Posted January 14, 2026
Full Time
About the Company
Edge is a provider of integrated, managed voice, data technology systems, and services for business.
Job Description
Provide Tier I IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers.
Requirements
- Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange.
- Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users’ questions or issues.
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off (PTO)
- Short-term/long-term disability
- Life insurance
- Opportunities for professional growth