Manager Customer Care

We are looking for a Customer Care Manager to lead a team of Customer Care professionals in Antwerp and Liège. You will contribute to the next growth phase of our platforms and help consumers make informed choices in insurance, energy, and financial products.

Requirements

• Experience in a leadership role in a customer-facing environment
• Result-oriented with strong communication skills and a high empathetic capacity
• Proactive and innovative with a structured and organized approach
• Fluent Dutch (native) and very good French

Benefits

• Chance to shape a team and processes in a scale-up context
• Work on the success of platforms that help thousands of Belgians make smart financial and energy choices
• Join an ambitious team where entrepreneurship and innovation are central
• Enjoy the benefits and stability of a strong group combined with the agility of a scale-up