Technical Support Engineer II - eSign - Fluent French
DocuSignEgypt
Posted January 23, 2026
Full Time
About the Company
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
Job Description
The Technical Support Engineer is a strategic customer advisor and the internal voice for our customer base. The Technical Support Engineer will both have the accountability and responsibility to deliver on our customers' needs.
Requirements
- Bachelor of Science degree in a Computer Science, Engineering, or related technical subject area
- 2+ years of SaaS troubleshooting experience in a Technical Support capacity
- Fluent in English & French
- Salesforce administration work experience
- Experience with modern markup and programming languages such as XML, C#, Python, PHP, JavaScript, jQuery, or similar
- Experience troubleshooting in a web-based environment including HTTP, JSON, IIS, HTML, and CSS
- Log analysis experience using network tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools or similar