KLM Customer Service Agent - Cares & Special Reservations
CygnificAmsterdam, Noord-Holland, Nederland
Posted August 20, 2025
31761 - 31761 EUR
Full Time
About the Company
Cygnific is a proud subsidiary of KLM, providing customer service to passengers and customers of KLM and various brands.
Job Description
KLM Customer Service Agent - Cares & Special Reservations position with Cygnific, a subsidiary of KLM, providing customer support for special reservations and assistance to passengers. The role involves working in a call center, responding to customer inquiries, and providing seamless assistance. The job offers a salary, training, and opportunities for development.
Requirements
- HAVO or MBO 4 diploma
- Experience working in a call center or customer service (preferable)
- Fluency in Dutch and English
- Understanding of computer systems
- Affinity with KLM, talent for teamwork, and international outlook
Benefits
- Salary of € 2,646.75 gross per month
- 7-month contract with the prospect of a long-term collaboration
- 25 vacation days
- Irregularity allowances
- Hybrid working with 1 day at the office
- Travel allowance of €0.19 per km or full reimbursement of public transport costs
- Work from home allowance of €2.45 per day
- Holiday allowance and festive end-of-year bonus
- Good pension plan
- Discount on KLM flight tickets
- Additional training and development opportunities
- Bicycle plan
- Pleasant and inspiring workplace
- Social events