KLM Customer Service Agent Business to Trade - Dutch/English

As a customer service representative, you will assist travel agencies on the phone with their questions about bookings, flights, luggage, upgrades, or special requests. You will be part of an international team of positive, enthusiastic, and ambitious people.

Requirements

• Level 4 MBO degree or work and think level
• Experience with working at a call center or in customer service
• Dutch and English language proficiency

Benefits

• Salary of € 2.646,75 gross per month
• Seven-month contract with prospect of long-term collaboration
• 25 vacation days
• Irregularity allowances
• Hybrid working
• Travel allowance
• Work-from-home allowance
• Holiday allowance
• Festive end-of-year bonus
• Good pension plan
• ISA flights after one year of employment
• Additional training
• Opportunity to grow
• Pleasant and inspiring workplace
• Social events