T2 Service Desk Engineer - Remote
Culture FitsLocation not specified
Posted March 4, 2026
Full Time
About the Company
Culture Fits is a seasoned recruitment firm with over 15 years of experience in the employment industry, specializing in aligning candidates with both technical and cultural requirements. The company offers a comprehensive suite of services that support Managed Service Providers, Managed Security Service Providers, and cybersecurity initiatives, including solutions for information security, system engineering, and CISO consulting. By prioritizing culture fit, Culture Fits helps organizations build cohesive teams that collaborate effectively, reduce conflicts, and consistently deliver positive customer experiences. Its reputation for excellence and deep industry expertise make it a trusted partner for companies seeking to strengthen their workforce and uphold their core values.
Job Description
We are seeking a skilled and dependable Tier 2 Service Desk Engineer to support our managed services clients in a fast-paced MSP environment.
Requirements
- 3–5 years of IT support experience, preferably in an MSP environment
- Strong working knowledge of Windows Server, Active Directory, and Microsoft 365
- Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs, firewalls)
- Experience working with PSA/RMM tools (ConnectWise, Autotask, Datto, etc.)
- Proven ability to manage multiple tickets and priorities simultaneously