MSP Service Desk Engineer - Hybrid
Culture FitsRichmond, Kentucky, United States
Posted March 4, 2026
Full Time
About the Company
They are a growing Managed Service Provider.
Job Description
They are a growing Managed Service Provider seeking a hybrid Service Desk Engineer to join their service delivery team supporting healthcare (orthopedic) clients.
Requirements
- 4+ years of experience in a support or systems role; MSP experience strongly preferred.
- Hands-on experience using ConnectWise for ticketing and service delivery.
- Strong documentation discipline with IT Glue or similar documentation platforms.
- Solid understanding of Windows operating systems, Microsoft 365, and Active Directory.
- Experience supporting network infrastructure and security fundamentals.
- Ability to work independently onsite while collaborating with remote teams.