Patient Navigator
Crossroads HealthOhio, United States
Posted October 2, 2025
Full Time
About the Company
Crossroads Health specializes in resolving and preventing credit balances across healthcare providers. By identifying root causes and offering digital refunds, they aim to eliminate billions of dollars in waste associated with overpayments. Their comprehensive solutions include revenue cycle consulting and patient refunds, ensuring compliance and reducing inefficiencies.
Job Description
Crossroads Health is a leading provider of behavioral health and specialized chemical dependency treatment services. The Patient Navigator role supports patients throughout their journey by coordinating diagnostic testing, managing referrals, and providing support to both patients and the health center team. This position focuses on proactive patient follow-up and communication to ensure timely access to services.
Requirements
- High School Diploma or GED Equivalent
- Experience in healthcare, health center, or clinical case management (preferred)
- MA, LPN, RN (preferred)
- BLS certification in the first 6 months (employer provided)
- Excellent communication and interpersonal skills
Benefits
- Comprehensive employee benefits
