Senior Customer Success Manager
ContentooAmsterdam, North Holland, Netherlands
Posted January 13, 2026
Full Time
About the Company
Contentoo is a fast-growing scale-up that helps businesses grow through exceptional content, scaling creation and localisation globally.
Job Description
We are looking for a Senior Customer Success Manager to join our team in Amsterdam. As a Senior Customer Success Manager, you will work directly with our most valuable customers, guiding them from first collaboration to long-term results. You'll focus on building long-term relationships, lead the execution of tailored solutions, and own retention and upsell opportunities.
Requirements
- Fluency in English, both verbally and in writing; Dutch is a bonus.
- At least 4 years of experience in a commercial, customer-facing, consulting, or partnership management role.
- Proven track record of managing high-revenue books of business and/or enterprise customers.
- Excellent time-management skills and attention to detail.
- Basic analytical skills to translate insights into action.
- Combination of product mindset with hands-on platform knowledge.
- Basic understanding of the content marketing landscape (bonus points if you've worked with or within a marketing team!)
Benefits
- Hybrid / remote-friendly working
- 25 paid holidays
- Monthly Alleo budget
- Solid pension plan
