Senior Billing Analyst

Constant Contact is looking for a Senior Billing Analyst to manage the full billing cycle, identify and resolve billing issues, and collaborate with internal teams. The role requires 3+ years of experience in Billing, Order-to-Cash, or Accounts Receivables, and advanced Excel/Google Sheets skills. The company offers a competitive benefits package, work flexibility, and opportunities for career growth.

Requirements

• Manage the full billing cycle, from invoice creation and distribution to posting payments and applying credit memos.
• Identify, research, and resolve billing and billing issues, demonstrating strong problem-solving and analytical skills.
• Collaborate with sales, customer service, and other internal teams to address billing-related issues and ensure accurate revenue capture.
• Continuously identify opportunities for process improvements and support the implementation of new billing system updates or procedures.
• Monitor and manage accounts receivable aging reports, and collaborate with customers to resolve billing inquiries and collect outstanding payments.
• Perform bank reconciliations to ensure the accuracy of financial transactions and identify and resolve any discrepancies.

Benefits

• Generous paid time off policy
• Competitive benefits package
• Health and welfare benefits
• Paid leave
• Work flexibility
• Hybrid work model