Help Desk Supervisor
ConnectionCity of Glens Falls, New York, United States
Posted November 22, 2023
75000 - 89000 USD year
Full Time
About the Company
Connection is the IT Department's IT Department, providing technology solutions that stand apart from the crowd.
Job Description
We are seeking a Help Desk Supervisor to oversee the IT Support team, manage IT operations, and provide coaching and encouragement for continuous improvement and career growth.
Requirements
- Supervise the IT Support team
- Manage IT Support operations
- Collaborate with other departments
- Oversee user account administration
- Develop and maintain standard operating procedures (SOPs)
- Cultivate and maintain strong relationships with vendors
Benefits
- Generous paid time off package
- 401k plans
- Medical insurance
- Free therapy visits
- Mental health coaching and tools
- Meditation resources
