Software and Warranty Operations Associate - PCC
ConnectionNew Hampshire, United States
Posted February 5, 2024
44560 - 55700 USD
Full Time
About the Company
We are the IT Department's IT Department, guiding the connection between people and technology to make it happen.
Job Description
We are seeking a Software and Warranty Operations Associate to assist the Software and Warranty Operations Specialists Team in monitoring the lifecycle operations of the company's Software License, Cloud, Activations, and Warranty business and associated services.
Requirements
- Assist purchasing activities to learn and gain an understanding of the customer vendor contracts/agreements and program rules for an assigned business segment
- Monitor team queue, reassigning cases as needed
- Take appropriate actions necessary to activate and/or register customer purchases based on vendor requirements
- Develops and maintains relationships and webinars, and conversations with the vendors' and supplier inside support
Benefits
- Generous Paid Time Off
- 401k Matching
- Medical Insurance
- Wellness and Volunteer Time Off days