Technical Support Specialist 1- Batch

Join Command Alkon’s Customer Support team as a Technical Support Specialist 1- Batch, providing extraordinary and exceptional customer service and growing with the company.

Requirements

• Adhere to 'Product Training Curriculum' schedules and progressing through allocated courses.
• Provide Level 1 support with assistance from senior team members for various hardware, software, Saas, and mobile solutions.
• Continually make improvements or updates to Command Alkon's customer facing knowledge base articles.
• Work as a team to meet or exceed Command Alkon's Support SLA's.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance