Senior Customer Success Manager (EN + ES Language)
CloudtalkToronto, Ontario, Canada
Posted February 12, 2026
Full Time
About the Company
CloudTalk is a fast-growing SaaS company that helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
Job Description
Join CloudTalk as a Senior Customer Success Manager and take ownership of adoption and long-term customer success for clients, leading to seamless renewals and expansion. CloudTalk is a fast-growing SaaS company with a unique blend of skills required for this position.
Requirements
- Customer-first mindset
- Data-driven & analytical
- Technical aptitude
- Industry knowledge
- Proven experience in Customer Success/Support or Onboarding in a SaaS company
Benefits
- Unlimited Paid Time Off
- Home Office Budget
- Volunteering Days
- MacBook for work
- Recharge Fridays
- Fitness Allowance
- Private HealthCare
- Referral bonuses
- Virtual & physical team buildings
- Company merchandise