Customer Success Manager

The Customer Success Manager will oversee a portfolio of customers, building solid relationships and ensuring the Cledara platform is deeply integrated into their workflows. The role involves providing expert guidance, onboarding, product expertise, value-driven expansion, customer management, reporting, and internal advocacy.

Requirements

• 2+ years experience in Customer Success, preferably in the tech space
• Proven track record in startup/scaleup
• Excellent communication skills
• Excellent English
• Experience with Salesforce a nice to have
• Happy working towards ambitious targets
• Demonstrated willingness to learn and improve
• Passion for the Customer Success space
• Familiar with basic finance terminology

Benefits

• 23 days annual leave plus public holidays
• Centrally located offices and regular company offsites
• Great working culture
• €100 per month food allowance
• €500 for approved training like courses or conferences
• Private Medical Insurance via Sanitas
• ClassPass account
• Apple Macbook