Client Service Representative
Business WireNew York, New York, United States
Posted November 12, 2025
52000 - 57000 USD year
Full Time
About the Company
Business Wire is the global market leader in press release distribution and regulatory disclosure.
Job Description
As a Client Service Representative, you will be the first point of contact for new Business Wire clients. You will provide excellent customer service, manage multiple tasks, and collaborate with colleagues to meet client needs.
Requirements
- Previous experience providing excellent customer service in a fast-paced environment
- Strong organizational, time management and multi-tasking skills
- Ability to work under time constraints and deadlines
- Excellent and adaptive verbal and written communication skills
- Proficient in standard business applications including Microsoft Office (Word, Excel) and ideally, a CRM system such as Salesforce
Benefits
- Ability to work remotely
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment
- Tuition reimbursement program
- Enhanced mental health resources
- 401(k) plan with generous company match
- Annual profit sharing contribution
- PTO
- Floating Holidays
- Wellness Day Off
- Birthday Day Off