Client Service Representative

Business Wire is a global market leader in press release distribution and regulatory disclosure. As a Client Service Representative, you will be the first point of contact for new Business Wire clients, handling customer inquiries and providing excellent customer service.

Requirements

• Previous experience providing excellent customer service in a fast-paced environment
• Strong organizational, time management and multi-tasking skills
• Ability to work under time constraints and deadlines
• Excellent and adaptive verbal and written communication skills
• Proficient in standard business applications including Microsoft Office (Word, Excel) and ideally, a CRM system such as Salesforce

Benefits

• Excellent health benefits
• $100 monthly fitness allotment
• Tuition reimbursement program
• Enhanced mental health resources
• 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
• PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!