Software Engineer - AI Agents
AssembledSan Francisco, California, United States
Posted October 6, 2025
Full Time
About the Company
Assembled is a leading provider of AI-powered customer support solutions for companies like Etsy, Robinhood, and Stripe. We automate interaction resolution through chat, email, and phone while optimizing staffing for large support teams. Our mission is to enhance customer and employee experiences with intelligent software.
Job Description
Assembled is building infrastructure to power customer support for companies like CashApp and Robinhood. They are seeking a Software Engineer to contribute to AI Agents, focusing on LLM models, infrastructure, and customer collaboration. The role involves building new features, improving model results, and designing scalable systems for efficient agent work.
Requirements
- 5+ years of experience in software engineering as an individual contributor.
- High ambition and drive.
- Customer-focused problem-solving skills.
- Experience with LLMs.
- Fast-paced environment adaptability.
Benefits
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits to spend on professional development
- Paid parental leave
- Hybrid work model with catered lunches
- Snacks, beverages, and travel reimbursement
