Assembled builds AI-powered customer support solutions that automate interactions across chat, email, and phone for enterprises. Its platform also manages workforce planning, optimizing staffing for hundreds of thousands of support agents. By delivering scalable, data-driven automation, Assembled enables companies such as Etsy, Robinhood, and Stripe to resolve millions of customer interactions while improving agent efficiency. The company’s focus on integrating AI with operational insights positions it as a trusted partner for organizations seeking to elevate support quality and employee experience.
Open Positions
Product Manager - Workforce Management
3+ years PM experience in tech. Collaborative style & experience shipping impactful products. Strong communication & analytical skills needed
Implementation Manager, UK
4+ years of customer-facing experience, implementation management & SaaS experience preferred. Strong SQL, API & integration skills needed, and experience working with stakeholders. Good empathy and customer relationships
Customer Success Manager - Mid Market
3+ years of experience in customer-facing, operational, and start-up environments. Project management skills. Ability to travel for onsite training, business reviews, and executive engagement
Product Manager - AI Agents
3+ years product management experience. Passion for AI/customer focus. Strong communication & analytical skills
Sales Engineer
3-5 years exp. as Sales Engineer/Solutions Engineer. Strong technical background & cloud skills (AWS, APIs, web tech). Proven track record of deal closure & communication
Channel Partner Manager - SIs, BPOs, & Consultants
5+ years in SaaS, 2+ years managing channel motions, trusted by partners and respected by AEs and SEs
Sales Development Representative - Enterprise
1+ years' experience in B2B SaaS sales, strong communication skills, interest in technology, and a strong work ethic
Software Engineer - Forecasting & Scheduling
5+ years of experience in software engineering, experience with translatable languages, and technical leadership experience
AI Deployment Strategist
AI enthusiast with 5+ years of customer success or implementation experience, able to drive change management and navigate complex customer landscapes
Software Engineer - Security
5+ years security engineering exp. Solid security engineering foundation. Cloud infrastructure security experience and compliance with security standards (SOC 2, GDPR) required
+58 More Jobs Available!
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