Operations Manager, Cloud and Infrastructure

Creating Peace of Mind by Pioneering Safety and Security. At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. We are seeking an Operations Manager, Cloud and Infrastructure to oversee the management, optimization, and strategic direction of our IT infrastructure and cloud operations.

Requirements

• Lead the management and optimization of Allegion’s global IT infrastructure and cloud operations, ensuring high availability, performance, and security.
• Collaborate with senior leadership to align cloud and infrastructure initiatives with organizational goals and growth strategies.
• Oversee cloud deployment, monitoring, and resource optimization across platforms such as AWS, Azure, and GCP.
• Ensure compliance of cloud governance policies, best practices, and compliance standards.
• Manage vendor relationships, monitor service level agreements (SLAs), and evaluate vendor performance to ensure service quality.
• Lead, mentor, and develop a team of IT operations professionals, fostering a culture of continuous improvement.
• Identify opportunities for technological innovation, automation, and process improvements within cloud and infrastructure services.
• Conduct risk assessments and develop mitigation strategies to minimize operational threats.
• Collaborate on disaster recovery and business continuity planning to ensure resilience of IT operations.
• Manage budgets, track KPIs such as system uptime, project delivery, and team performance, and report on progress to executive leadership.

Benefits

• Health, dental and vision insurance coverage
• Unlimited Paid Time Off
• Hybrid work arrangement
• 401K plan with 6% company match and no vesting period
• Health Savings Accounts
• Flexible Spending Accounts
• Disability Insurance
• Life Insurance
• Tuition Reimbursement
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching