Onsite - Kia Care, Customer Service Representative
Agero, Inc.Clarksville, Tennessee, United States
Posted November 17, 2025
Full Time
About the Company
Agero is a leading provider of digital driver assistance services, with a mission to rethink the vehicle ownership experience through data-driven technology and passionate people.
Job Description
Agero is hiring an Onsite Total Case Specialist for Kia Consumer Affairs. The role involves handling customer inquiries, providing technical support, and resolving complex customer issues. The position is located in Clarksville, TN and requires a strong customer focus, technical skills, and flexibility.
Requirements
- 1+ year of experience in customer service, sales, or technical support
- Experience in a fast-paced contact center environment
- Strong communication and problem-solving skills
- Ability to work in a team environment
- Flexibility to work evenings, weekends, and peak times as needed
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid Time Off
- Tuition Reimbursement
- Complimentary Roadside Assistance
- Employee Assistance & Work/Life Program (EAP)
- Career growth and advancement opportunities
