Agero, Inc. is a leading provider of digital roadside assistance technology, combining innovative software solutions with human-powered services to transform the driving experience. With extensive partnerships in the automotive and insurance industries, Agero offers comprehensive accident management, claims processing, and connected vehicle capabilities through its award-winning response centers. Headquartered in Medford, MA, and operating across North America, Agero handles over 12 million roadside events annually, serving two-thirds of U.S. passenger vehicles and insurance companies.
Open Positions
Principal Data Scientist/ ML Engineer
6+ years of experience in Data Science and ML Engineering, expert-level Python, and hands-on optimization and modern ML
Sr. Product Lead - Automotive
Bachelor's degree + 8-10 yrs experience in Product Management. Strong strategic thinking and a sharp analytical mindset are essential for success. Experience with automotive service or tech industries is a plus
Principal Optimization and Machine Learning Engineer
6+ years Data Science/ML Engineering experience, Expert-level Python skills, and experience with production systems. Proficiency with optimization techniques & cloud-native APIs (AWS, GCP, Azure) is essential
Senior Product Manager, Decisioning Systems
5+ years product management experience. Experience with ML systems. Strong analytical skills & product focus
Senior Data Product Manager
5-8+ years PM experience, data product familiarity preferred, and fluency in Agile. Analytical skills and AI knowledge are key.
Sr Client Success Manager
5+ years of experience in hands-on role, advanced knowledge of APD claim process, and proven track record of moving partners through funnel
Onsite - Kia Care, Customer Service Representative
1+ year of experience in customer service, sales, or technical support. Experience in a fast-paced contact center environment. Strong communication and problem-solving skills
Engineering Manager (Data Science/ML)
6+ years of experience in Data Science, ML Engineering, or Operations Research, with 2+ years of engineering management experience
Strategic Content Manager
5-10 years of experience in marketing or client services, with a bachelor's degree
